Benefits Guidance
Practical, expert help to understand and apply for UK benefits and entitlements. We guide you through eligibility checks, application steps and next actions.
Overview
Navigating the UK benefits system can be complex. Resinaro helps you identify what you may be entitled to, prepare the correct evidence, complete claims accurately and follow up on decisions. We explain implications for residency and signpost to specialist legal advisers when necessary.
Who should use this service
- People unsure which benefits they are eligible for.
- New arrivals who need help with Universal Credit registration or local council support.
- People who have received a refusal and need help with review or appeal.
- Those who need help gathering evidence for disability or means-tested claims.
Common benefits we advise on
- Universal Credit and legacy benefits (where still applicable).
- Housing Benefit and Council Tax Support.
- Personal Independence Payment (PIP) and Disability Living Allowance (DLA) for young people.
- Child Benefit and Child Tax Credit related guidance.
- Jobseeker's Allowance and support for returning to work.
- Local welfare assistance and crisis support schemes.
Eligibility & immigration considerations
Eligibility often depends on residence history and immigration status. In certain circumstances claiming some benefits may affect entitlement for specific immigration routes. We will flag any potential immigration effects during the initial check and recommend regulated legal advice when required.
Documents you should prepare
Typical documents that speed up the process include:
- Passport or national identity document.
- Proof of address such as tenancy agreement, council tax bill or recent utility bill.
- Pay slips, P60 or employer letters showing income and work history.
- Bank statements covering the relevant period.
- Medical evidence or letters for disability related claims.
- Any correspondence from the DWP, local authority or other agencies.
How we work: step by step
- Initial assessment: A tailored eligibility check and list of required documents.
- Evidence preparation: We help assemble and format evidence and draft supporting statements where needed.
- Application support: Help to complete online forms or prepare paper applications and cover letters.
- Decision follow up: Review of decisions, assistance with administrative review or appeals and signposting to regulated adviser if required.
Urgent or crisis support
If you face immediate financial hardship we will prioritise signposting to emergency support, local food banks, crisis funds and local authority homelessness or hardship teams.
If you are at immediate risk, contact your local council or emergency services as appropriate.
Confidentiality and data handling
We treat personal information as confidential. Documents are stored securely and only accessed by staff who need them to deliver the service. You may request deletion or access to your data after the case is closed. See our Privacy Policy for details.
Trusted resources
Outcomes we aim to deliver
- Clear eligibility assessment and a personal next-step plan.
- Completed application forms and evidence bundles ready for submission.
- Support to follow up decisions and prepare reviews or appeals.
- Rapid signposting to emergency support when required.
Testimonials
"Resinaro explained my options clearly and helped me complete my Universal Credit claim. The follow up saved me weeks of worry." — Marco
"They helped me gather evidence for a PIP claim and liaised with the charity that supported my application." — Sofia