How can I spot a rental scam?

Do not transfer money before you have seen the property and verified ownership. Be cautious of listings with unusually low rent, pressure to act immediately, or requests to pay via informal methods. Resinaro can help verify listings and advise safe next steps.

What rights do tenants have if the landlord will not make repairs?

Landlords must keep properties safe and in good repair. If they fail to act you can document the issue, report it to the local council environmental health team, and pursue formal remedies. We assist with documentation and next steps.

Can Resinaro help with council housing applications?

Yes. We provide eligibility checks, help prepare supporting evidence and advise how to present your case to the council for priority or emergency assistance.

Do you provide emergency housing support?

Resinaro offers signposting to local homelessness services and crisis support. In urgent cases we will prioritise triage and connect you to the appropriate local authority or charity services.

Housing Guidance & Tenant Support

Practical, impartial support to find safe and affordable housing across the UK and resolve tenancy issues with confidence.

Why this service matters

Moving or settling into a new place is one of the biggest challenges migrants face. Errors when renting can be costly. Resinaro provides step-by-step help from search to signing so that you are protected and informed.

What we provide

Targeted search strategy for London and other UK regions to find value-for-money options.
Listing verification and landlord/agent checks to prevent scams.
Tenancy agreement review with clear explanation of clauses and risks.
Advice on deposit protection schemes and how to reclaim deposits.
Support preparing evidence for council housing and homelessness assistance.
Drafting letters and formal requests to landlords or councils where needed.

How we help you avoid scams

We teach practical checks and provide an on-demand verification service. For any suspicious listing send us the link and screenshots; we will check ownership, agent registration and whether the listing appears on other sites.

Verify photos, ownership records and agent identity.
Detect duplicate or re-posted adverts used by fraudsters.
Recommend safe payment methods and confirm deposit protection before transfer.

Tenant rights & common actions

Tenants have clear legal protections. We explain rights and the evidence needed to escalate issues, from repairs to unlawful eviction attempts.

How to report disrepair to the landlord and the council.
How to check whether a deposit is protected and how to reclaim it.
What to do if a landlord attempts to evict without a court order.

Council housing & emergency routes

We guide you through council applications, explain priority criteria and help prepare evidence for emergency or urgent housing needs. We also connect you with local charities and crisis funds where appropriate.

What you should prepare

Passport or national ID.
Proof of UK address where available (bank statement, tenancy, council tax).
Pay slips or proof of income if relevant.
Screenshots and links for listings you want verified.

Process & turnaround

Initial intake: Short form and listing details.
Verification & plan: We return a checklist and risk assessment (usually 1–3 business days).
Assistance: Tenancy checks, letters, council application support and follow up.

Timings vary by task. Listing checks are usually quick; council or legal processes follow external timetables.

Testimonials

"Resinaro checked a listing and saved me from a convincing scam. Their checklist is now my go-to." — Alessio

"They helped me prepare the evidence for a council application and followed up with the housing officer." — Giulia

Resources & trusted links

Request Housing Support

Complete the short form and include a link or screenshots of the listing if relevant. We will respond with a risk assessment and practical next steps.

Urgent housing issues

If you face an imminent loss of home or homelessness, email resinaro@proton.me with "URGENT" in the subject and include the best time to contact you. We will prioritise triage and signpost emergency services.

Before you contact us

Have listing URLs or screenshots ready.
Include landlord or agent contact details if available.
Mention any deadlines or immediate safety concerns.

Frequently asked questions

How do I check if a deposit is protected?

Ask the landlord or agent for the deposit protection certificate and scheme details. We can help verify the scheme and advise on reclaiming the deposit if it is not protected.

Can a landlord evict me without a court order?

No. Landlords must follow legal eviction procedures and usually need a court order. If informal eviction is attempted we will advise immediate steps to protect your tenancy.

What should I do about repairs the landlord will not fix?

Document the issue with photos and written requests. We can draft formal requests and advise on contacting environmental health or escalating to legal advice where needed.