
UK Mobile for Newcomers (2025) — Best SIM & eSIM, PAYG vs Monthly, EU Roaming, No Credit Check
Why this guide (and how it saves you money)
When you land in the UK, you need mobile data instantly—bank logins, maps, job messages, landlord calls. This guide gives you safe choices: no-credit-check plans, eSIM quick starts, and a decision tree that picks the cheapest option for your real life (student, worker, au pair, family). Copy-paste our support scripts to fix issues fast.
- SIM vs eSIM explained in Easy English (with Italian notes).
- PAYG vs 30-day vs 12-month: what to pick and why.
- Porting, APN, roaming, and bank 3-D Secure SMS codes—sorted.
1) Decision tree: pick your plan in 60 seconds
- Do you need UK phone service today and have a modern phone?If yes → choose eSIM 30-day rolling. If your phone doesn’t support eSIM → physical SIM.
- Do you need a UK plan without credit check?Choose PAYG or 30-day rolling paid by card.
- Will you stay 6–12+ months and use 10–50GB monthly?Consider 12-month SIM-only (best £/GB), but check early-exit fees.
- Keep Italian number for banking?Use Dual-SIM/eSIM: UK plan for data/calls + Italian SIM for OTPs.
- Travel to EU often?Pick a plan with EU roaming included (fair-use applies), or add a travel eSIM on trip days.
Nota italiana: “ricaricabile” = PAYG top-up; “abbonamento mensile” = 30-day rolling; “vincolo 12 mesi” = 12-month contract.
2) Compare: PAYG vs 30-day vs 12-month
| Plan Type | Best for | Pros | Cons |
|---|---|---|---|
| PAYG Top-Up | Light users, backup SIMs, tourists |
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| 30-Day Rolling Bundle | Daily data, stable monthly usage |
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| 12-Month SIM-Only | Longer stays, steady usage |
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Network notes (read before buying)
- Coverage: Varies by area. Always test at home/work/school.
- Speeds: Network load & device affect performance. 5G where available.
- Hotspot: Most plans allow tethering; check fair-use terms.
- Roaming: EU roaming policies differ. Confirm allowances & daily caps.
- Credit checks: PAYG/rolling plans often skip credit checks. Device financing may require checks.
Coverage tip
Ask neighbours/colleagues which network works in your building. Test at home, at work, and on your commute. If your flat has thick walls, stand near windows for better signal.
3) eSIM quick start (step-by-step)
A) Prepare
- Check phone is unlocked and supports eSIM.
- Connect to Wi-Fi; charge battery.
- Have passport/ID ready if provider asks for basic KYC.
B) Activate
- Buy plan online; get eSIM QR code/email.
- On phone: Settings → Mobile/Cellular → Add eSIM → Scan QR.
- Select eSIM as data line; keep voice on your preferred line.
C) Confirm
- APN should auto-fill; if not, add the provider APN manually.
- Restart device; open a website; place a test call.
- Register provider account/app for top-ups and invoices.
If you will also keep your Italian line: set “Default for Data” = UK eSIM and “Default for Calls” = your preferred number. For bank OTPs, temporarily set SMS to the line you expect the code on.
4) Keep your number: PAC port guide (UK→UK)
If you already have a UK number and want to move provider, request a PAC from your old provider and give it to your new provider. Ports usually complete in 1 working day (Mon–Fri). Keep both SIMs active during the port window.
Steps
- Text/call your old provider to get a PAC (or via online account).
- Order a new plan; tell the new provider your PAC and desired port date.
- On port day, keep both SIMs in the phone if dual-SIM. Service may drop briefly.
- When calls/texts land on your new SIM, the port is complete.
Copy-paste support script (port status)
Hello, I submitted a PAC to move my number <07xxxxxxxxx> from <Old Provider> to <New Provider>. Could you confirm my port date and current status? If anything is missing (name/DOB/account), please tell me so I can fix it now. Thank you!
If porting fails, providers usually tell you what detail mismatched (name, DOB, account number).
| Term | Meaning |
|---|---|
| PAC | Porting Authorisation Code (move your UK number to another UK provider). |
| STAC | Service Termination Authorisation Code (cancel number; not for porting). |
| RCD | Requested Completion Date (the day your number moves). |
| Split Port | When calls/texts land on different SIMs during port window (temporary). |
| Fallback | Provider pauses the port if there is a mismatch; they will ask for ID/account fix. |
For Italy→UK number moves, you typically keep the Italian SIM active for banking/OTP and run a UK SIM for daily data/calls.
5) EU roaming, Italy trips & fair-use
After Brexit, EU roaming is not uniform across UK providers. Some include it (with limits), others charge per day or cap data. Always check your plan before you travel, and consider a travel eSIM for heavy use.
Fair-use basics
- Roaming data caps (e.g., 5–30 GB) are common.
- Excess usage may throttle or charge.
- Roaming allowed only for temporary travel, not permanent use abroad.
Cost control
- Turn on a spend cap in your account/app if available.
- Download maps offline; use Wi-Fi where possible.
- Use travel eSIMs for big data days (events, remote work).
Italy trips
- Set “Data Roaming = On”.
- Check network selection (auto) and APN after arrival.
- Keep your Italian SIM active for family/OTP if needed.
Nota: Some providers require a small daily fee to unlock EU usage. Always read your plan’s latest roaming page.
6) APN, network & SMS fixes (copy-paste)
Top 5 quick fixes
- No data after eSIM install: Check APN, toggle mobile data/roaming, restart phone, set eSIM as data line.
- Calls fail: Enable VoLTE/4G calling if supported; check line selection; try airplane mode toggle.
- Can’t receive SMS codes: Set eSIM as default for SMS temporarily; wait for network registration; try resend.
- Number port delay: Check PAC date/time window; keep both SIMs active; contact both providers with ticket.
- International calls blocked: Top up sufficient credit; enable international add-on if required; check dial format +44.
iOS APN path
Settings → Mobile Data → Your eSIM → Mobile Data Network → Enter APN if required → Back → Restart.
Android APN path
Settings → Network & Internet → SIMs → Your eSIM → Access Point Names → + → Enter APN → Save → Select → Restart.
Provider support chat — eSIM not activating
Hello, my eSIM is not activating. Phone: <model>; Order ID: <xxxx>. I scanned the QR on Wi-Fi, restarted, and checked APN. Could you re-issue the eSIM profile or push activation on your side? Thank you!
Bank OTP not arriving
Hi, my bank OTP SMS is not arriving. I set the correct line as default for SMS and re-registered iMessage/WhatsApp. Could you check SMS routing on my number <07xxxxxxxxx>?
With dual-SIM, set the OTP-receiving line as default for SMS temporarily.
7) Dual-SIM setup: UK + IT smart combos
Common setup
- eSIM (UK) for daily data and UK calls.
- Physical SIM (Italy) for OTPs and family contact.
- Default for Data = UK eSIM; Default for Calls = your preference.
Battery & coverage tips
- Weak indoor signal drains battery; use Wi-Fi Calling if available.
- If one line has poor coverage at home, set Wi-Fi Calling = ON.
- Disable data on your Italian SIM to avoid roaming charges.
FAQ (onsite)
Do 30-day rolling plans require UK proof of address?
Usually no—most let you pay by card and provide basic contact details. Some may request address for billing or Identity checks.
Can I use my UK minutes to call Italy?
Many plans exclude international calls by default. Add an “international” add-on or use VoIP apps (WhatsApp, FaceTime Audio, Signal) over data/Wi-Fi.
Is tethering allowed?
Generally yes, but fair-use policies may limit heavy hotspot usage. If you rely on tethering for work, choose a plan that allows it.
How do I get invoices for expenses?
Register a provider account/app. Many offer monthly VAT invoices or receipts you can download as PDFs.
Want a personal mobile plan pick in 24 hours?
Tell us your postcode, typical data, and Italy trip frequency. We return a one-page plan with the best network for your address, eSIM/SIM steps, and roaming settings screenshot-style.
This guide is general information, not financial or contractual advice. Mobile prices and terms change regularly. Always follow your provider’s current terms, fair-use policy, and coverage map for your exact location.
Appendix A — Provider checklist before buying
- Is EU roaming included? If yes, how many GB and which countries?
- Hotspot allowed? Any throttling or time-of-day rules?
- Spend cap controls in the app?
- eSIM available instantly or only by post?
- Invoice/receipt download for expenses?
Appendix B — Italian ⇄ Easy English phrase card (in store)
Plan questions
Italiano: "C'è eSIM? Il roaming in UE è incluso? Posso avere una fattura mensile?" Easy English: "Do you have eSIM? Is EU roaming included? Can I get a monthly invoice?"
Coverage question
Italiano: "La copertura in casa e al lavoro è buona?" Easy English: "Is coverage good at my home and workplace?"
Appendix C — Example APN fields (generic)
| Field | Example | Notes |
|---|---|---|
| Name | Provider UK | Any label |
| APN | internet | Provider-specific; some use 'mobile' or similar |
| Username | Often blank | |
| Password | Often blank | |
| MCC/MNC | auto | Do not change unless provider instructs |
| Authentication | PAP or CHAP | If needed |
Always use your provider’s official APN; the above are generic placeholders.
Appendix D — Spend-cap & data-saver cheatsheet
- Enable “Data Saver/Low Data Mode” on phone.
- Disable auto-play videos in social apps.
- Allow updates on Wi-Fi only.
- Use Maps offline packs and Spotify/Netflix offline downloads.
Appendix E — If your company reimburses your phone
Choose a provider with downloadable VAT invoices and predictable pricing. Keep your plan at or under the monthly cap your employer sets.
Appendix F — Family & kids: controls that matter
- Enable content filters at the account level.
- Set spend caps and disable international calling by default.
- Use Screen Time/Family Link for app and time rules.
Appendix G — When to switch provider
- Poor indoor coverage persists after trying Wi-Fi Calling.
- Roaming rules changed and no longer fit your travel pattern.
- You find a 12-month SIM-only deal that halves your cost.
Appendix H — Travel eSIM playbook (outside EU)
- Buy regional eSIM before you fly; download in advance.
- On arrival, set travel eSIM as data line; keep UK line for calls/SMS.
- Disable background sync for heavy apps on travel days.
Appendix I — 3-D Secure & SMS codes (banking)
- Some banks allow app-based approval instead of SMS.
- Set the correct line as default for SMS during verification.
- Switch back after receiving the code to avoid surprise costs.
Appendix J — Keep Italian WhatsApp with a UK SIM
WhatsApp is tied to your account, not the active SIM. After UK SIM activation, WhatsApp still works with your Italian number. If WhatsApp asks to re-verify, use the Italian SIM or call verification.
Appendix K — Small business: separate your number
Consider keeping one line for personal use and one for clients. Use call-forwarding or a cloud PBX app if you run appointments or deliveries.
Appendix L — If your phone is locked
- Contact original carrier to request unlock; provide IMEI.
- Use a temporary PAYG portable Wi-Fi (MiFi) or borrow a phone for setup.
- Plan for unlock processing time (days/weeks depending on carrier).
Appendix M — Data priority & MVNOs
Some virtual operators (MVNOs) may have lower traffic priority during congestion than the main network. If peak-hour speeds are vital, test with a main-brand plan in your area.
Appendix N — Wi-Fi Calling & indoor coverage hacks
- Enable Wi-Fi Calling in phone and provider account, if available.
- Place router high and central; avoid microwaves/metal objects.
- Consider powerline adapters to improve Wi-Fi by rooms.
Appendix O — Hotspot etiquette in house shares
- Agree on fair use; hotspot drains batteries and data.
- Prefer home broadband for streaming/gaming.
- Set a strong hotspot password and change it monthly.
Appendix P — Example spend scenarios (ballpark)
| Persona | Usage Pattern | Likely Best |
|---|---|---|
| Student (light) | Wi-Fi most days; messages; maps | PAYG small data or 30-day small bundle |
| Worker (daily) | Maps, music, email, hotspot sometimes | 30-day 10–30 GB bundle |
| Remote worker | Video calls + hotspot backup | 30-day 50 GB+ or 12-month SIM-only |
| Frequent EU traveler | Monthly Italy trips | 30-day with EU roaming or travel eSIM add-on |
Appendix Q — SIM swap & security hygiene
- Lock your account with strong passwords and 2FA.
- Beware phishing texts. Providers won’t ask for full passwords by SMS.
- If you suspect SIM swap, contact provider immediately and freeze banking apps.
Appendix R — Invoices & admin
Download monthly receipts and keep them in a cloud folder named mobile_invoices_YYYY. Handy for expenses and visa paperwork.
Appendix S — Environment: refurb & recycle
- Consider refurbished devices from reputable sellers.
- Recycle old phones/SIMs at certified points; wipe data first.
Appendix T — Troubleshooting: mini decision tree
- No data → APN & data line → Restart → Roaming toggle → Provider chat.
- No calls → VoLTE on → Try 3G/4G toggle → Provider chat.
- Port pending → Check RCD → Keep both lines active → Ask for status.
- EU trip → Check fair-use → Spend cap on → Travel eSIM if heavy data.
Appendix U — Template: toggle international calling
Hello, Please enable international calling on my line <07xxxxxxxxx> with a spend cap of £5/day. Alternatively, please keep it disabled and enable only when I request. Thank you!
Appendix V — Template: request itemized invoice
Hello, Could you please enable itemized billing and email monthly VAT invoices for account <xxxx>? I need them for expense claims. Thanks!
Appendix W — Cancel 30-day plan (polite)
Hello, I would like to cancel my 30-day plan at the end of the current period. Please confirm the end date and that no further charges will be applied. Kind regards, <Your Name>
Appendix X — Switch bundle size next month
Hello, Please change my plan for the next billing cycle to <bundle name/GB>. Keep auto-renew on the new price. Thank you!
Appendix Y — Phone lost: reissue eSIM
Hello, My phone was lost/stolen. Please suspend my line and reissue the eSIM to a new device. Number: <07xxxxxxxxx>. I can verify ID. Thanks!
Appendix Z — Ask provider for a proof-of-number letter
Hello, Could you issue a letter or PDF confirming that I am the account holder for number <07xxxxxxxxx>, showing my full name and billing address? I need it for HR/bank verification. Many thanks!
Need hands-on help picking & activating today?
We’ll test coverage at your postcode, choose the right plan (no credit check if needed), activate eSIM/SIM, set APN/roaming, and deliver a 1-page setup with screenshots you can keep.